Lost or Stolen ATM/Debit Card
If your HCN Bank ATM/Debit Card has been lost or stolen, please contact us as soon as possible. Immediate reporting of a lost or stolen card helps to keep fraud and potential losses to a minimum or avoided entirely.
To cancel your card immediately please contact us at (833) 221-8663.
ATM/Debit Card Assistance
If you need assistance with your HCN Bank ATM/Debit Card we offer 24 hour call center assistance at (833) 221-8663.
ATM Debit Card Fraud Alert Text
Receive text notifications of potential fraud on your HCN Bank debit card and keep your funds safe from fraudsters.
How Do I Enroll
What Happens Once I Enroll
(Text and data rates may apply)
Cardholder Travel Information
Debit card and credit card fraud continue to increase at an alarming pace. HCN Bank takes extensive measures to minimize and prevent fraud. However there are precautionary measures that cardholders should take, as well.
Important Traveling Tips
You may receive a call from our Customer Service Center to validate the authenticity of some transactions.
If your card transaction is declined, please contact the fraud department directly at (833) 221-8663.