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Digital Banking | HCN Bank
Online Banking

Secure account access from your browser.

Review eligible account activity and access transfers, stop payments, eStatements, Bill Pay and other services available to your profile.

Business Digital Banking

One platform for business banking and Treasury access.

Business users access the same Digital Banking platform, with account, service, transaction, approval and limit permissions based on their setup.

View Treasury Management access

Mobile Banking

Bank from anywhere with the HCN Bank Mobile App.

Personal and business clients use the HCN Bank Mobile App to access eligible Digital Banking services from supported devices.

Consumer Bill Pay is available in the app; Business Bill Pay is available through Digital Banking in a supported web browser.

Download on the App Store Get it on Google Play

Download the HCN Bank Mobile App only from the Apple App Store or Google Play. Carrier message and data rates may apply.

Everyday Digital Banking

Bill Pay

Eligible clients can use Bill Pay in Digital Banking. Consumer Bill Pay is available online and in the mobile app; Business Bill Pay is available in a supported web browser.

eStatements

View eStatements in Digital Banking for eligible accounts and users.

Mobile Deposit

Eligible clients and authorized users can deposit eligible checks through the HCN Bank Mobile App when Mobile Deposit is enabled.

Security & Sign-In

Digital Banking uses multiple layers of authentication and access controls. Keep your email address and mobile number current for identity verification.

Multi-Factor Authentication

You may be asked to verify your identity with a one-time passcode or another authentication method.

Biometric Sign-In

On supported devices, you can enable biometric sign-in after successfully signing in to the HCN Bank Mobile App.

Secure Sign-on Tokens

Some Treasury Management users require a Soft or Hard Token for additional authentication. Enter your Digital Banking credentials and token-generated passcode when prompted.

Forgot Your Password?

Use Forgot Password from the Digital Banking sign-in area, or call Client Services at (951) 766-4100.

Treasury Management

Digital Banking brings eligible Treasury Management services into one experience, including ACH Origination, Wire Transfers, Positive Pay, Business eDeposit, stop payments, internal transfers and approval controls.

ACH Origination

Authorized users can access ACH based on assigned rights and limits. ACH payees are called Participants.

ACH Digital Banking User Guide

Wire Transfers

Authorized users can access wires based on assigned rights and limits. Saved recipients are called Wire Payees.

Wire Procedures

Positive Pay

Enrolled businesses and authorized users can access Positive Pay in Digital Banking based on assigned permissions.

Positive Pay User Guide

Business eDeposit

Enrolled businesses and authorized users can access Business eDeposit for remote deposit activity.

Business Users & Permissions

Business users can be assigned specific accounts, services, transaction rights, approval rights and limits.

Managing Business Users

Secure Sign-on Tokens

Some Treasury Management users require a Soft or Hard Token for additional authentication.

Hard Token Guide  |  Soft Token Guide

Explore HCN Bank Treasury Management

Frequently Asked Questions
What is HCN Bank Digital Banking?

Digital Banking is HCN Bank's online and mobile banking platform for personal and business clients. Available accounts and services depend on your relationships, enrollment and permissions.

Where do I sign in?

Sign in at HCNBank.com or through the HCN Bank Mobile App. If you saved an older direct login page, return to HCNBank.com.

Do personal and business clients use the same Digital Banking platform?

Yes. Personal and business clients use the same Digital Banking platform. What you see depends on your accounts, services and permissions.

I have both personal and business relationships. Can I access them from one login?

Eligible personal and business relationships can appear under one login. If something is missing, contact your Relationship Manager or call (951) 766-4100.

Is there a separate Business Mobile Banking app?

No. Personal and business clients use the HCN Bank Mobile App, with services based on each user's profile and permissions.

Is Bill Pay available in the mobile app?

Consumer Bill Pay is available in the HCN Bank Mobile App. Business Bill Pay is available through Digital Banking in a supported web browser.

Where do I access eStatements?

eStatements are available in Digital Banking for eligible accounts and users. Contact us if expected access is missing.

Can I deposit checks with the HCN Bank Mobile App?

Yes, when Mobile Deposit is enabled for your Digital Banking profile.

Can I place a stop payment in Digital Banking?

Yes, for eligible accounts and authorized users based on assigned permissions.

Where do business users access ACH?

ACH Origination is available in Digital Banking for enrolled businesses and authorized users. Access, approvals and limits depend on the business setup. ACH payees are called Participants.

Where do business users access wire transfers?

Wire services are available in Digital Banking for enrolled businesses and authorized users. Access, approvals and limits depend on the business setup. Saved recipients are called Wire Payees.

Where do I access Positive Pay?

Positive Pay is available in Digital Banking for enrolled businesses and authorized users. Contact your Relationship Manager or Client Services if expected access is missing.

Where do I access Business eDeposit?

Business eDeposit is available to enrolled businesses and authorized users based on assigned access.

How are business-user permissions controlled?

Business users can be assigned specific accounts, services, transaction rights, approval rights and limits.

What is a Secure Sign-on Token?

Some Treasury Management users require a Soft or Hard Token. Digital Banking prompts for the token-generated passcode when required.

What if I am not receiving an authentication code?

HCN Bank may use your email address or mobile number for identity verification. If you cannot receive a required code, contact us.

What if an account or service is missing after I sign in?

Access depends on your banking relationship and, for business users, assigned permissions. If something is missing, contact your Relationship Manager or call (951) 766-4100.

What if I forgot my password or cannot sign in?

Use Forgot Password from the Digital Banking sign-in area. If the issue continues, call (951) 766-4100.

Need help?

Call HCN Bank Client Services at (951) 766-4100, Monday through Friday, 8:30 a.m. to 5:00 p.m. Business and Treasury clients may also contact their Relationship Manager.

For security and scam-prevention tips, visit our CyberSmart Series.

The HCN Bank Mobile App is free to download. Carrier rates may apply. Some services require enrollment, eligibility, authorization or additional agreements.