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CyberSmart Series: December 2023

Hello HCN customers,

Welcome back to the next edition of the CyberSmart Series; the communication piece that helps HCN’s clients stay informed about the ever-changing security and technology landscape. This month I wanted to make you aware of an active attack that has recently been targeting banking clients, including HCN’s!

 CyberSmart Series Text Logo

Have You Heard About This Phone Spoofing Scam?

Beware of a new, cunning tactic used by scammers – they are now impersonating a bank’s phone number to trick you into divulging sensitive information.

Here's What You Need to Know:

Scammers are using technology to make their phone number appear as if it's coming from your bank. During these calls, they may pose as bank representatives and ask for personal details, such as account numbers, passwords, or PINs. They might even create a sense of urgency or offer bogus services.

Our Recommendations:

Verify Unexpected Calls: If you receive a call from our bank that you weren't expecting, hang up and call back using the number on our official website or your bank statements.

Guard Your Information: Never share personal, financial, or security information over the phone unless you initiated the call and are certain of the recipient's identity.

Stay Informed: Be aware of common tactics used by phone scammers, such as pressure for immediate action or requests for secrecy.

We're committed to helping you stay safe from these sophisticated scams. Look out for more updates in our CyberSmart Series. If you have any questions or need further assistance regarding the security of your information, please don't hesitate to contact us.

Mickey McGuire
Senior Vice President | Chief Information Officer
3715 Sunnyside Dr. | Riverside, CA 92506
P: (951) 248-2010 | E:

About HCN Bank:

HCN Bank is a full-service community bank that has been serving the Hemet community since 1974. With a commitment to personalized service, innovative solutions, and strong community relationships, HCN Bank offers a comprehensive range of financial services to individuals, businesses, and organizations.

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